Monday, 2 April 2018

Here’s How to Claim Your Free Jio Prime Membership for One More Year

Jio Prime subscription for all users has already expired, but as the operator has announced, it will remain free for one more year for all customers who have paid for the service once. Of course, you need to apply for the Jio Prime free renewal as it is not automatically credited to the users.


For existing prime members, Here is how you renew your subscription for one more year

  • Download MyJio
  • Express your interest to get a complimentary membership for next 12 months by clicking the banner on the app’s home page
  • Verify your number and the linked accounts and click proceed
  • Your request to the available free JioPrime membership for a year has been registered
  • You will get a confirmation by the end of the day or tomorrow
  • Enjoy Jio Prime benefits
For new prime members
  • Pay Rs. 99 during onboarding, for Jio Prime membership for the annual subscription.

With 175 million users across the country on the network, it is likely some Jio subscribers will face some glitches while trying to renew Prime for free. Well, if that's the case with you as well, then there's a simple solution you can try out.

You are probably not seeing the message to extend Prime as you are not an active Jio user despite purchasing the Rs. 99 subscription. If you don’t see the banner asking you to get service for another year, force quit the app and stream videos for 15 minutes or so using - and this is important - Jio 4G data of the number whose membership you are trying to review. Once you’ve done that, start the MyJio app once again, and log in using the same number — you should now be able to see the banner message prompting you to apply for Jio Prime membership renewal.

Once you see the message, you just need to follow the standard renewal process. Tap on the Get Now button in the banner, and you will see a message saying the operator is extending the subscription for one full year, and the numbers registered to you below it. Simply select the number whose Prime subscription you want to extend from the list, and hit Proceed. Your subscription will get renewed in a couple of hours.